Case Studies: 20+ years of
removing “crunchy bits”
from human work.

Explore how we’ve put mission and expertise to work for companies of all shapes and sizes, freeing people to perform and business to grow.

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More Case Studies

How Lextech Helped

  • Conducted extensive ride-alongs and end-user interviews to understand the painful, pressing problems facing the treatment of diabetes
  • Created multiple hypotheses to better engage HCPs in the treatment journey
  • Presented and prioritized hypotheses with stakeholders for potential use in future initiatives

Thrive At Work

  • Facilitated new levels of collaboration between different stakeholder groups
  • Helped communicate a clear vision of the future to executive leadership
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How Lextech Helped

  • Create a simplified customer experience for users to easily enroll and capture symptom data (baseline and daily)
  • Integrate/sync with EHRs and proprietary back-end systems to share data
  • Enable device integration with asthmatic inhaler

Thrive At Work

  • Eliminated complex web based enrollment
  • Reduced the paper-based information exchange between patient and HCP
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How Lextech Helped

  • Scan and track customer baggage easily
  • Quickly route unclaimed baggage to LZ provider
  • Replace aging Windows devices with trial solution in 10 weeks!

Thrive At Work

  • Eliminated risk to operations disruption due to lost baggage
  • Eliminated problems with legacy hardware and processes
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How Lextech Helped

  • Audited existing tools by working side-by-side with sales to uncover roadblocks and bottlenecks
  • Designed first-ever connected app experience, giving the sales team effortless access to information at the point of need, eliminating requirements for 3rd party assistance
  • Developed 6 iPad apps and an interactive video wall to make the car buying process highly efficient and fun for sales associates and buyers

Thrive At Work

  • Time to sell an automobile slashed from 4+ hours to under 1 hour
  • In one region, market share grew from 12% to 21%
  • At launch, employee turnover fell to virtually zero
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How Lextech Helped

  • App experience design, prioritizing filtering by specialty, name, clinic, group, type, language, and whether or not a practice is accepting new patients
  • Integrate with Google maps to provide directions and address book to save preferred providers and easily share with others via text or email

Thrive At Work

  • Improved customer experience on iPhone and mobile web
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How Lextech Helped

  • Develop solutions to move station workers from low-value work to pro-active high-value work
  • Leverage technology to increase efficiency

Thrive At Work

  • Ground ops employees properly prioritized and validated the solution roadmap
  • Multiple departments now have a shared understanding of the best path forward for future initiatives
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How Lextech Helped

  • iPhone and iPad app design to provide effortless access to sales performance data that can be sorted by branch or financial service professional
  • Collaborative iOS app development to deliver speed to business value

Thrive At Work

  • Key insights help leaders better manage each branch
  • Transparent metrics fosters friendly competition between branches
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How Lextech Helped

  • Simplify the assembly and filing for regulated flight information
  • Provide error-free weight and balance calculations
  • Designed for charters and diversions away from standard gates and stations

Thrive At Work

  • Eliminate paper and data-entry errors
  • Reduce delays in approval
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How Lextech Helped

  • App experience design with an emphasis on speed of search for emergencies
  • Mobile web development resulting in a product consistent with hospital system brand

Thrive At Work

  • Effortless access to otherwise difficult to locate information
  • Reduction in time to contact
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How Lextech Helped

  • Guide five-year roadmap and vision for $25-million department-level employee mobility plan
  • First phase of engagement (planning) completed in less than 12 weeks
  • We continue to partner with client for ongoing technical and employee-experience expertise
  • We continue to partner with client for solutions and success on iOS and Android corporate-managed and BYOD devices

Thrive At Work

  • Multiple departments aligned on future strategy
  • Employees validated future vision met their needs
  • Employees excited about future vision
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How Lextech Helped

  • User experience analysis of existing coaching process to find opportunities for improvement
  • Conduct Agile sprints to quickly create to apps that deliver more valuable coaching experiences between sales reps and managers
  • Evaluation criteria embedded in the apps creates more consistent ratings between coaches

Thrive At Work

  • Manual coaching data that once took hours to assemble prior to each coaching session is now available instantaneously
  • Apps for both coaches and sales reps ensure all parties have a shared understanding of their performance and career growth plan
  • Graph visualization of previously text-only data makes it easy for coaches to identify performance trends over time
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How Lextech Helped

  • Create a unified, integrated experience for sales reps and HCPs to create and provide value insights to the reps to enrich the next interaction with the HCP

Thrive At Work

  • Provided valuable insights to sales rep regarding their HCP
  • Enriched the next interaction with the HCP
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How Lextech Helped

  • Designed and developed 3 apps for iPhone and Android: one for exhibitors to collect and manage sales leads, one for attendees to manage their event experience, and one for administrators
  • Invested in long-term success by creating an administrator tool to generate unique customer-skinned versions of the attendee app across all platforms

Thrive At Work

  • Products allowed client to better serve their customers with tools that were in high demand
  • Unlocked attendees’ pre-event access to exhibitors, allowing them to schedule and confirm appointments before arriving
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