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Aviation Case Study

Southwest CrewHub

Southwest delivers a smarter crew experience with CrewHub

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The friction

A dedicated team of Southwest employees in Air Operations saw an opportunity to improve the Crew Member experience and drive operational efficiency. With thousands of flights each day, it’s crucial that all crew members are working in sync with the right data at their fingertips, whether that’s finding a re-assigned gate for their next flight, last-minute schedule changes, or transportation to their hotel.

What we did

The centerpiece of that experience is CrewHub, a day-of-flight and schedule management mobile app used by nearly 30,000 pilots and flight attendants at Southwest.

The full story is in our white paper.

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“Lextech’s knowledge and expertise helped us forge a powerful and strong relationship. We work with them in a seamless way, not just with the technology but the business side as well.”

Jennifer Thompson · Senior Manager, Crew Ops Mobility, Southwest Airlines

How Lextech Helped

  • Strategy
  • Design
  • Native Code Development For Multiple Platforms
  • Quality Assurance
  • Production Support for BYOD and Managed Devices

Thrive At Work

  • Create high adoption rates to support a key operational workflow
  • Help envision a future state for intelligent employee experiences

More of the work

Same vertical, or the same kind of friction.

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