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Field Force Case Study

Sales Rep Coaching

iPad and iPhone App for 3,000 Employees

iPhoneiPad

How Lextech Helped

  • User experience analysis of existing coaching process to find opportunities for improvement
  • Conduct Agile sprints to quickly create to apps that deliver more valuable coaching experiences between sales reps and managers
  • Evaluation criteria embedded in the apps creates more consistent ratings between coaches

Thrive At Work

  • Manual coaching data that once took hours to assemble prior to each coaching session is now available instantaneously
  • Apps for both coaches and sales reps ensure all parties have a shared understanding of their performance and career growth plan
  • Graph visualization of previously text-only data makes it easy for coaches to identify performance trends over time

More of the work

Same vertical, or the same kind of friction.

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