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Field Force Case Study

Sales Experience Reinvented

Experience design and iPad app development for 9,300 associates across 100 dealerships in 14 states

iPadWebRetail Kiosk

How Lextech Helped

  • Audited existing tools by working side-by-side with sales to uncover roadblocks and bottlenecks
  • Designed first-ever connected app experience, giving the sales team effortless access to information at the point of need, eliminating requirements for 3rd party assistance
  • Developed 6 iPad apps and an interactive video wall to make the car buying process highly efficient and fun for sales associates and buyers

Thrive At Work

  • Time to sell an automobile slashed from 4+ hours to under 1 hour
  • In one region, market share grew from 12% to 21%
  • At launch, employee turnover fell to virtually zero

More of the work

Same vertical, or the same kind of friction.

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