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Field Force Case Study

SKF Industrial Inspection App

SKF Industrial drives performance and cost savings by shaving 70% off a core workflow time.

iPad
70%
Time savings delivered by app
1
iPad apps created
$1,000+
Cost per minute for inspection delay

The friction

SKF, a multinational industrial technology manufacturer in operation for more than 100 years, ran a ball-bearing inspection process at the tail end of manufacturing. Inspectors recorded their work on paper forms, then transferred the data from paper to reporting software on their laptops after a full day of work, a time-consuming process that upset the inspectors’ work-life balance.

What we did

Lextech collaborated with SKF to create a mobile experience that let inspectors submit data directly to the reporting software, eliminating the paper hand-off. The intuitive app integrated picture recording and annotation features that improved the quality and accuracy of recorded data.

Measurable impact

Inspections that once took 30 minutes now take 9, a 70% time savings. A reporting process that once took days is now fast enough to enable real-time decisions that support SKF’s ability to sell products. Most importantly, it gave inspectors more time for high-value work, and more time with their families in the evenings.

“I no longer have to work nights entering data…(this app) gave me my family back.”

SKF Inspector

Thrive At Work

  • Faster inspections reduced equipment downtime, saving thousands of dollars per inspection
  • More accurate data entry
  • Inspectors no longer had to work evenings to enter data

More of the work

Same vertical, or the same kind of friction.

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