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Field Force Case Study

Sales Order Processing

App Experience Design and Development for 40,000 Consultants at A Multinational Multi-level Marketing Company

iPhone

How Lextech Helped

  • Invested in success of consultants by becoming a registered consultant and hosting sales events to better understand the process
  • Designed and developed an iPhone app to capture orders for merchandise, collect contact information for future marketing, and highlight promotions to increase sales
  • Allowed consultants to focus on the higher-value work of building relationships with their guests rather than time-consuming and error-prone order capture via paper

Thrive At Work

  • Eliminate order entry errors associated with paper-based order capture
  • Increase likelihood of promotion purchases
  • Immediate in-party processing of orders vs. holding orders to enter at month’s end gives headquarters more visibility into sales as they happen

More of the work

Same vertical, or the same kind of friction.

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